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TRIAGE

 

Team: Products of Design Class of 2018

Project: Experience Design, Interaction Design, Product Design                

Role: Design Researcher, Experience Designer, Interaction Designer, Industrial Design, Costume Designer

TRIAGE: AN INTERACTIVE EXHIBITION REFRAMING CONTEMPORARY ISSUES THROUGH THE LENS OF DESIGN

In May 2017 Alexia and her 16 classmates from SVA’s MFA in Products of Design designed and produced TRIAGE, an interactive exhibition that reframes contemporary urgencies through the lens of design. The work debuted at Wanted Design Manhattan as part of the city-wide NYCxDesign celebration.

 
 

The Challenge

We live in uncertain times, faced with a political climate where institutions that offer solutions to complex challenges are under threat, systematically undermined, and dismantled. During our week-long exhibition we aimed to answer the following question: how can an interactive design exhibition contextualize our current threats?

Our Interactive Solution

"Triage”—from the French trier, meaning “to sort”—first entered the English lexicon during World War I and was used to describe how field medics categorized and prioritized the wounded. Through this exhibition we re-employed the term to reveal how decisions are made by uncovering belief systems and prioritizing actions. TRIAGE consists of six roving design interactions that assess the socio-political priorities of visitors to the design festival. At the start of the exhibition, visitors receive a TRIAGE CARD that tracks and gradually compiles their unique profile.

 

News Room

In News Room, guests arrange a kaleidoscope of media logos inside of an immersive hall of mirrors. This represents their literal ‘media echo chamber’—a physical manifestation of the way their media habits form their thoughts, perspectives, and opinions. As they create their echo chamber, they are confronted with journalistic criticism of their favorite news organizations, calling into question the values, motives, perspective, and agenda of the sources they trust. Placing their phone atop the installation, they emerge with a new kind of selfie to post on social media.

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Fitting Room

In Fitting Room, visitors triage the risks around their own identities—indicating how threatened by external factors they feel by various aspects of their personal identification. These include factors such as their body, class, race, faith, and gender. As the participant keys in their identity to Fitting Room, an illuminated stage comes to life before them; bright colors representing their identity flood the room. Once the triage is completed, participants receive an instant thermal photograph of themselves—bathed in their own identity.

 

Class Room

In Class Room, visitors are asked to triage the U.S. education system by prioritizing six budget areas—facility, peer environment, safety, accessibility, pedagogy, and educators. Based on the education priorities they select, Class Room transforms into a ‘distraction desk' where the participant must answer a pop-quiz while literally tormented by their choices. Each distraction represents disadvantages students are likely to face in the educational environment the participant created.

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Interrogation Room

In Interrogation Room, participants explore the American immigration experience by role-playing both “foreigner” and visa officer. ‘Immigrants’ wishing to enter queue outside a ‘customs counter’, where their eligibility for passage is determined according to rules that mimic current U.S. immigration protocols. By ‘accepting’ and ‘rejecting’ participants before an audience of privileged design elites, Interrogation room brings a small taste of the frustration and despair America’s labyrinthian and arbitrary immigration system inflicts on millions. 

 

Panic Room

In Panic Room, participants must contend with the Trump administration’s proposed slashing of the Environmental Protection Agency’s funding, by playing an interactive game. In this simulation, guests select which areas of environmental distress to combat, and which areas to defund. The object of the game is to save the world from ruin for as many years as possible. Panic Room doesn't shy from the inevitable; eventually the world does end, and participants must contend with their role in that fate. Guests can then compare their scores—the number of years they extended earth’s life by.

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Operating Room

In Operating Room, participants triage the treatment choices and associated costs of the U.S. healthcare system. Using tongs to carefully extract a series of prompts embedded in a life-sized Operation game, guests make tough choices in a personal healthcare journey. Placed in the shoes of a patient in need of life saving care, Operating Room saves  the participants life through the miracle of modern medicine. This gratification is soon tempered by a bill presented in the form of a receipt, which jarringly quantifies the immense costs of American health care.

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Triage Card

The seventh interaction is a guided experience on the TRIAGE card itself, where physical souvenirs from each of the interventions come together in a way that ranks their newly-revealed priorities—sorted from most pressing to least. Visitors leave the exhibition with newly-discovered points of view, uncovered biases, and heightened enthusiasm.

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